Lost or stolen passport in Vietnam

You are travelling in Vietnam and because of some reasons (robbery, lost passports dropped by careless, negligent loss of passport for the washing machine, also can take passports due to fire), you lost your passport. What should you do to get or renew your visa in Vietnam?

If you face one of these problems, immediately contact  the Local Police Department to report the incident. After that  contact with your country’s Embassy in Vietnam to renew your passport. In case there is no your country’s Embassy in Vietnam, please come directly to Vietnam Immigration Department to  report and renew your passport:

  • Hanoi: 44-46 Tran Phu, Ba Dinh, Ha Noi
  • Ho Chi Minh: 254 Nguyen Trai Street, District 1, HCMC. Ho Chi Minh City

Renew passport and visa in Vietnam requirements

Required documents for renewing passport: 

  • Application for a passport renewal
  • 2 passport sized photos
  • A copy of passport

As soon as having your passport issued, please collect following documents (original) and contact Vietnam Immigration to process the exit visa:

  • Your passport photo or original
  • The report on the loss of exit and entry visa (certified by Local Police Department)
  • The diplomatic note of yours Embassy or Consulate
  • Your air tickets
  • The exit visa can be arranged within 24 - 48 hours at a cost 240 USD or 180 USD.

In case there is no representative consular agency in HCM City, the loser must apply for a pass or a passport at the embassy in Hanoi. If there is no diplomatic agency of his/her country in Vietnam, the loser must contact the diplomatic agency of his/her country in a third country to apply for the above papers


  • You must keep very careful and take care your passport when travelling not only in Vietnam but in any countries. 
  • You should make two copies your passport,  please confirm because it will help when you apply for a visa to Vietnam
  • Please well noted that if your new passport is not the same number as the old one. If not, please check your airline booking and VOA as soon as you have the new passport. The old visas in the lost passports are just that: lost

In order to know more details and procedure to get a new passport, please contact us via supported email: support@vietnamvisaapplication.com  

Further readings:  Procedure to get new passport in Vietnam ,  Vietnam Immigration Contacts 

Further readings